The game-changing AI agent, built with robust guardrails, transforms the way companies access and analyse business data and analytics
CRIF, a global leader in credit bureau, business information, and credit risk solutions, announced the launch of the industry’s first AI Agent purpose-built for the business information sector. This conversational AI Agent revolutionizes how companies and professionals access, explore, and analyse business data and reports, whether for prospecting, due diligence, or in-depth company research.
Unlike traditional methods such as waiting hours for email responses, navigating complex search tools, or sifting through lengthy PDFs, the CRIF AI Agent offers a seamless and intuitive experience. Users can simply ask questions in natural language, and the agent intelligently delivers precise answers and actionable insights within seconds.
Equipped with robust, built-in guardrails, the CRIF AI Agent ensures that responses and insights provided are accurate, verified, and sourced exclusively from CRIF’s validated data blocks. This innovation not only accelerates decision-making and risk assessment for organisations but also sets a new benchmark for security and reliability in the industry. By transforming how businesses interact with company data and reports, the CRIF AI Agent marks a significant leap forward in making data-driven decisions faster, easier, and more secure for companies.
Novi Rolastuti, Regional Head of Sales for Business Information Services, Asia at CRIF said, “By launching the first AI agent in the business information industry, CRIF is not only pioneering new technology but also redefining how companies engage with data. Our AI agent empowers organizations to make faster, smarter, and more confident decisions – while having full trust in the quality and accuracy of the responses delivered. In today’s complex business environment, confidence in data matters just as much as speed, and that’s exactly what we are delivering.”
More than just a new product, the CRIF AI Agent marks a major milestone in the company’s commitment to delivering cutting-edge, customer-centric solutions. The launch aligns with the broader industry trend toward agentic AI – intelligent systems capable of autonomous decision-making and continuous learning – which is rapidly reshaping how businesses access and utilize critical data. According to the latest IBM’s APAC AI Outlook 2025, enterprises are accelerating investments in AI technologies that deliver measurable ROI, with a strong focus on automation, enhanced customer experience, and improved risk management. CRIF’s AI agent addresses these priorities by automating data retrieval and analysis tasks that traditionally required extensive manual effort, enabling users to focus on strategic decision-making and business growth.
The CRIF AI Agent acts like a digital co-pilot, interpreting user needs and responding with concise, context-aware data and recommendations. The AI agent includes several features unique to CRIF including:
- Seamless Conversational Discovery – Engage with reports using natural language questions
- Next-Gen Customer Support – Always-on, instant access via web or mobile, 24/7
- Expert Advice On Demand – Built-in intelligence suggests next steps and insights like a seasoned analyst
- CRIF Guardrails – Proprietary safeguards eliminate hallucinations and ensure trusted, CRIF-verified answers
The new AI agent is now embedded in CRIF’s business information portals in Singapore and Indonesia, with plans to expand its availability across Asia by 2026. To support adoption, CRIF is offering a two-week free trial in its initial launch markets, giving users the opportunity to experience the AI agent’s speed, simplicity, and elevated service firsthand.
About CRIF
CRIF is a global leader in credit bureau, business information, and credit risk solutions. Established in 1988 in Bologna, Italy, CRIF operates in 37 countries across four continents. Over 10,000 banks and financial institutions, 90,000 business clients and 1 million consumers use CRIF services on a daily basis. CRIF has a strong presence in Asia, with its regional headquarters in Singapore, and offices in key cities including Hanoi, Ho Chi Minh City, Jakarta, Kaohsiung, Kuala Lumpur, Manila, Mumbai, Pune, Taipei, Taichung, Tokyo and Zhongli. For more information, visit www.crifasia.com.
Source: CRIF Press Release
